In order to make a complaint you must have valid proof to support your claim and the company has to be given a chance to deal with this complaint beforehand. Each complaint must have a reasonable statement of how you will accept it being resolved, primarily something of reasonable monetary value or something the company can do. You can ask questions or send your complaint to admin@consumerslaststand.com. We will not publish your name or personal details that can identify you, unless these details are already in the public domain in relation to this complaint.